02 Nov
|
Okanagan College
|
Vernon
02 Nov
Okanagan College
Vernon
When you join Okanagan College, you’re joining a team that’s transforming lives and communities.
Every course you create, every student you support and every connection you build, it all matters.
Be a part of a vibrant campus community, where the work you do every day truly makes a difference.
Desired Start Date: November 23, 2026
Salary Range: $52,343 -$59,732 / year
Bargaining Unit: Support
Appointment Type: Regular Full time
Schedule: Sept-Apr: Mon-Thurs 10:30-6:00, Fri 9-6; May-Aug: M-F 8:30-4:00
Posting Closing Date: November 6, 2026
Shortlisted internal candidates must notify the current Support Staff Bargaining Chair Person and People Services if they want a union observer during interviews and final selection of candidates.
Your Opportunity
- Under the limited supervision of the Manager, Library & Learning Commons Operations, and in coordination with the Campus Library Coordinator, Librarians, Library Technicians, and other campus service areas, the Library Technician, Public Services provides excellent customer service to students, employees, and community members. The position assists users with information resources and general inquiries, refers or responds to inquiries as appropriate, and supports users in navigating online tools, websites,
and student portals. The Library Technician also performs basic technical services and collection maintenance, provides direction to student employees, and contributes to library projects, outreach activities, and other service initiatives.
Functions and Duties
1. Assists all library users, including students, employees and community users electronically, in-person, and by phone; handles queries in a sensitive and timely manner; follows up on general inquiries and service requests as required; answers directional questions and inquiries regarding library services, learning resources, College services, and campus resources; assists users in navigating College systems and self-service tools; communicates library and college-wide policies and procedures; and refers complex matters to the Campus Library Coordinator, Librarian, the Manager, or other service areas as appropriate.
2. Provides guidance to users locating materials, searching for information using the online catalogue, research databases, and online sources, properly citing sources, using library equipment such as photocopiers and printers, resolving routine software or user
📌 Library Technician, Public Services (Vernon)
🏢 Okanagan College
📍 Vernon