Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

- Job ID #32293: Network Analyst I - Datacentre Operations
- Union: Non Union
- Job Description ID #: 2203
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on November 4, 2026.
- Duration: Up to 18 months
- Vacancy type: This posting is for an existing vacancy
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Supervisor, Datacentre Operations the Network Analyst I designs, installs, troubleshoots, maintains, repairs and upgrades server infrastructure and storage systems and related virtualization, backup and recovery platforms to meet the functional objectives of the business. This includes provisioning of both physical and virtual environments and supporting approved cloud environments for development and production applications, email and collaboration services and disaster recovery across the City’s divisions.



This role is primarily focused on projects and project-related activities but also provides day-to-day operational support as required.

The Network Analyst I configures and troubleshoots server hardware/software and maintains the City’s messaging workplace. This individual maintains datacentre operations by working with facility and hardware/software vendors and applicable cloud service providers to ensure timely problem resolution and reliable service delivery. The incumbent maintains and utilizes operations management applications to identify faults, ensure the provision of data or other datacentre services to customers, and the reliable storage, protection and recovery of data.

The position completes assigned incidents, service requests, operational work and project deliverables, maintains supporting documentation and escalates matters outside its authority or technical scope.

GENERAL DUTIES

- Develops, configures, installs and troubleshoots datacentre systems including servers, SAN and backup & recovery systems, to meet the functional objectives of the business, including performing system upgrades in accordance with approved designs, technical standards and change controls.
- Implements and maintains approved infrastructure configurations and technical baselines. Identifies configuration drift, unsupported components and deviations from approved requirements and completes or escalates corrective action through established change-management processes.
- Monitors and supports datacentre power infrastructure, including uninterruptible power supplies (UPS), generators and power distribution units (PDUs), in coordination with Facilities and qualified service providers to maintain continuous power to datacentre equipment. Supports power-capacity planning, scheduled maintenance and failover testin

📌 Job ID #32293: Network Analyst I (Canada)
🏢 The City of Hamilton
📍 Canada