Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

- Job ID #32315: Supervisor, Cybersecurity
- Union: Non-Union
- Job Description ID #: A16009
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on November 11, 2026.
- Vacancy type: This posting is for a new vacancy
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Manager, Cybersecurity, the Supervisor, Cybersecurity oversees day-to-day cybersecurity operations and delivery of assigned security services to protect the confidentiality, integrity and availability of the City’s information and technology. The role supervises security monitoring, investigations, vulnerability management and operation of assigned security tools across on-premises, cloud and hybrid environments.

The Supervisor provides leadership, guidance and daily supervision to assigned security staff and coordinates work with service providers. Translates approved security priorities into work plans, transparent assignments,



effective coverage and measurable service outcomes. The Supervisor contributes security expertise to projects and works with Infrastructure, IT Operations, application teams, architects and business owners to implement controls and coordinate remediation and secure recovery. May lead security workstreams or participate in projects, escalating policy, risk and resource decisions to the Manager, Security.

GENERAL DUTIES

- Supervises the configuration, integration, maintenance and troubleshooting of assigned security platforms. Ensures monitoring coverage, reliable logging, effective alerting and timely escalation across supported environments, including services delivered by external security providers.
- Assigns and prioritizes daily security work, balancing operational demand, project commitments, risk and available team capacity. Establishes coverage and escalation arrangements and escalates resource or service gaps to the Manager.
- Implements approved security policies and control requirements. Develops and maintains operational procedures, playbooks and technical baselines with security specialists and architects; submits policy and architecture recommendations through established governance.
- Evaluates security solutions and recommends improvements to the Manager, considering control effectiveness, integration, support requirements, operational risk and cost. Supports the Manager in communicating approved security objectives, responsibilities and service priorities to staff and stakeholders.
- Contributes security design input and validates assigned controls with architects and technical owners. Documents findings, implementation requirements and exceptions for review and approval. Maintains operational risk, exception and corrective-action records; escalates unresolved or overdue issues and refers

📌 Job ID #32315: Supervisor, Cybersecurity (Canada)
🏢 The City of Hamilton
📍 Canada