Lead Manulife’s global AI program strategy and transformation from Toronto in a hybrid arrangement. Translate priorities into measurable business outcomes.

As Director, Global Technology and Operations Strategy and Transformation, you will lead AI and Automation across GTO. You will shape roadmaps, funding, governance, delivery, adoption, and value realization. The work connects Business, Technology, Enterprise AI, Finance, Risk, and senior leadership around priorities, dependencies, and outcomes.

Key Responsibilities:

- Translate GTO priorities into executable strategies, roadmaps, and outcomes
- Lead integrated AI and Automation program governance across GTO
- Prioritize initiatives based on value, readiness, scalability, and risk
- Manage funding allocation, business cases, and success criteria
- Report performance,



dependencies, risks, and decisions to executives

Requirements:

- Eight or more years across strategy, transformation, technology, AI, or related disciplines
- Experience leading complex cross-functional AI or transformation programs
- Strong financial acumen and business case evaluation experience
- Understanding of AI platforms and up-to-date AI solution patterns
- Exceptional executive communication and stakeholder management capabilities

Shape Manulife’s AI agenda through strategy, governance, funding, delivery oversight, and measurable value realization across GTO.

📌 Director AI Program Strategy Transformation (Toronto)
🏢 Manulife
📍 Toronto