Support Conifex employees onsite in Mackenzie, BC through Windows troubleshooting, networking assistance, and skilled first-level technical service.

The IT Support Specialist delivers hands-on support across corporate and industrial environments. You will diagnose hardware, software, network, and system issues while supporting IT and operational technology. The position uses Windows, Hyper-V, Microsoft 365, Azure, ticketing, and documentation practices.

Key Responsibilities:

- Provide technical support through phone, email, and ticketing systems
- Troubleshoot hardware, software, networking, and system issues
- Own incidents through resolution and escalate when required
- Monitor IT and OT systems using logs and dashboards
- Support maintenance, upgrades, and IT projects

Requirements:

- Bachelor’s degree in Information Technology or related field
- Minimum three years of IT support or administration experience
- Strong Windows desktop and server knowledge
- Networking, cybersecurity, and service management knowledge
- Ability to lift equipment and participate in on-call rotation

Apply your Windows, networking, and troubleshooting expertise to reliable IT and OT support for Conifex in Mackenzie.

📌 Onsite IT Support Specialist Mackenzie
🏢 Conifex
📍 Mackenzie