Support Dentons Vancouver users with Microsoft 365 and Windows 11 expertise while delivering professional, white-glove onsite technology service.

As Technical Support Specialist, you provide end user support for Dentons Canada’s Vancouver office. The position supports Microsoft 365, Windows 11, iManage, mobile devices, and local technology service delivery. You collaborate with firm-wide IT teams, local Office Management, and IT Client Services management while reporting to the Technical Support Lead.

Key Responsibilities:

- Provide comprehensive onsite IT support for Vancouver office users
- Resolve tickets, incidents, requests, and complex technical issues
- Install and support software, hardware, and mobile devices




- Support client meetings and audio-visual setups locally
- Manage technology assets, projects, and move requests

Requirements:

- Five-plus years of end user support experience
- Knowledge of Microsoft 365 and Windows 11
- Proficiency in Active Directory and remote access technologies
- Robust communication and professional client-service skills
- Associate degree or equivalent experience and English fluency

Bring onsite support, Microsoft technologies, incident resolution, and client-service expertise to Dentons’ Vancouver technology team.

📌 Technical Support Specialist Vancouver
🏢 Dentons Canada
📍 Vancouver