You deserve an awesome career At Execulink, you'll join a team of talented individuals who feel like family and support your growth and career goals. As we rapidly grow, we continue our unwavering commitment to live and breathe our Vision, Mission and Values. While enhancing life at home, work and play, we continue to grow our team with cutting-edge individuals who are as excited about creating an awesome experience for our customers as we are

About this Opportunity: If you're the kind of leader who likes rolling up your sleeves, solving problems, and helping people succeed, this is an exciting opportunity to join a team that keeps communities connected. In this role, you'll lead and support an Installation & Repair team working across fibre, wireless coax, copper, and CLEC networks — balancing hands‑on technical work with people leadership, coaching, and service excellence.

You'll have the opportunity to influence performance, improve processes, develop training, and contribute to the ongoing evolution of installation and repair practices. If you're energized by leadership, teamwork, and making a measurable difference, this could be the right fit.

Position Details:

Burgessville or Thedford, ON

Permanent, Full-Time

Hours of work:

Monday to Friday, 8:00am-4:30pm

Ability to work evenings and weekends as required to participate in leadership, business development and supervisory activities

Assisting customers, team members, stakeholders, and contractors in the installation and repair of fibre, wireless coax, copper and CLEC networks

Travelling to customer premises to conduct surveys for Quality Assurance and the execution of the department's implementation strategy





Supervising and participating in the day-to-day functioning of an Implementation and Repair team while helping to build a progressive brand in our independent telephone, FTTH, and CLEC communities

Demonstrating effective leadership by empowering performance, giving constructive one on one coaching, developing and participating in building a team atmosphere through positive interactions

Being a natural leader and empowering others to succeed in their job while creating an environment where people feel valued, can grow, and function well as a team

Preparing and educating team members on policies and procedures, SOPs

Developing agendas and facilitating regular team meetings, which will ensure that departmental and organizational information is disseminated in a positive and focused manner

Creating an internal training program, which will ensure consistency in team members' skills and implementation procedures

Driving individual KPI performance objectives for the team, with a focus on quality and safety

Completing performance reviews twice per year for assigned team members

Approving team timesheets and vacation requests ensuring appropriate scheduling needs are maintained

Conducting research and review of technological tools and making proactive recommendations for improvements required for continued excellence in installation practices





Assisting the Manager, Installation & Repair in preparation of the annual departmental operating and capex budget by identifying tactical and strategic financial needs Brainstorming with team members to identify current and changing process demands and concerns to be relayed to management team as well as internal departments

Supervising the installation of inside cabling and connection to the distribution network

Inspecting cables within the copper, coax and fibre network

Overseeing maintenance requests from technicians

Operating construction equipment to install, splice, and test telecommunication services

Repairing, removing or replacing faulty equipment used in the distribution of our services

Hire/Onboarding/Train/Retain

Together with the Installation & Repair Manager, set KPIs, consistently monitor and provide formal as well as informal feedback to the team

Conduct regularly scheduled monthly team meetings

Develop and execute individual coaching plans including regularly scheduled 1:1s

Conduct Performance Reviews, and Employee Performance Improvement Plan (EPIP) meetings

Document performance, attendance or behavioural issues; ensuring timely appropriate resolution to the concern up to and including termination as guided by Management and HR

Approval of timesheets/vacation/time off requests

Completion of HR Forms

Direct Reports: Installation & Repair Technicians and/or Installation & Repair Specialists

Must have a valid G license with a clean driving record

Experience working in a fibre plant is a requirement

Minimum of three (3) years' experience in the industry

Excellen

📌 Installation & Repair Supervisor (Middlesex County)
🏢 SarniaCareers
📍 Middlesex County