Represent GoodLife Fitness with strong communication and customer service skills while engaging members toward their fitness goals. Deliver welcoming experiences at the club.
As a Senior Customer Service Representative, you are GoodLife Fitness’s information source for members and prospective members. You will answer questions, support memberships, book appointments, and contribute to club operations. The role requires fitness passion, planning, organization, and multitasking.
Key Responsibilities:
- Motivate members to meet their fitness goals
- Welcome members warmly and address needs promptly
- Handle questions and concerns courteously and professionally
- Book appointments and answer membership service questions
- Manage supplies, equipment logs, events, and errands
Requirements:
- Passion for fitness and a peak attitude
- Strong communication and customer service skills
- Strong planning, organization, and multitasking abilities
- High school diploma or current completion
- CPR certification within three months of employment
Bring fitness passion, member service, and organized club support to the Senior Customer Service Representative position at GoodLife Fitness.
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📌 Senior Fitness Customer Service Representative (Toronto)
🏢 GoodLife Fitness
📍 Toronto
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