- Convert customer requests into work orders
- Validate operation schedules requiring subcontracting
- Coordinate with the Logistics Department
- Confirm work to be shipped with the Logistics Department
- Close completed operations in the ERP system
- Adjust or modify work orders as needed
- Respond to various Customer Service requests related to work orders
- Obtain quotes for subcontracted work
- Respond to Production inquiries
- Manage and organize the shared email inbox
- Occasionally go onto the production floor for validation purposes
Work Conditions
- 39 hours per week
- Monday to Friday
- 7:00 a.m. to 4:00 p.m flexible
- Opportunity for growth within the position
- Temporary position until August 2027
Profile We’re Looking For
- Experience in planning, project coordination, or as a planning/project assistant
- Experience in customer service
- Quick learner with the ability to adapt to recent processes
- Resourceful, proactive, and solution-oriented
- Strong computer skills and comfortable learning new systems and software
- Good organizational skills and ability to manage multiple priorities