Ward Clerk (Full Time) (Toronto)

Ward Clerk (Full Time) (Toronto)

01 Nov
|
Birecruit
|
Toronto

01 Nov

Birecruit

Toronto

Beauty Incubator Recruitment is working with a leading name in aesthetic medicine, known for natural, refined results and gold-standard patient care. The clinic is growing and looking for a highly organized, polished, and client-focused Patient Coordinator to join their team.

As the first point of contact for their patients, youll play a pivotal part in their surgical journey, guiding them from initial inquiry through consultation, scheduling, and post-op care. Youll be the calm, confident liaison who ensures every patient feels cared for, understood, and supported.

Your Role at a Glance:

Client Experience & Front Office Support

Act as the first point of contact for patients in person, over the phone, and via email

Handle all inquiries with professionalism, warmth, and discretion

Manage consultation scheduling and provider calendars efficiently

Track and nurture patient leads to drive bookings

Maintain accurate patient records in our EMR/CRM systems

Collaborate closely with clinical and aesthetics teams to ensure seamless care

Oversee the full surgical scheduling process from initial consultation to OR day

Coordinate pre-op appointments, lab work,



consents, and clearances

Ensure patients are fully informed with detailed pre- and post-op instructions

Communicate regularly with patients throughout their surgical preparation and recovery

Liaise with hospitals, anesthesiologists, and surgical centers to manage logistics

Monitor and optimize surgical calendars and waitlists

About You:

You come with 3+ years of experience in surgical coordination or clinic administration (experience in plastic surgery, dermatology or medical aesthetics is a strong asset)

A minimum of 2 years of proven sales experience required.

Exceptional communication and interpersonal skills

Tech-savvy: comfortable with EMRs, scheduling tools, Microsoft Office, and CRM systems

Detail-oriented with solid organizational and time-management skills

Professional, emotionally intelligent, and calm under pressure

Approachable, polished, and genuinely patient-centered

Compensation:

Hourly Rate

On-site parking

Paid time off

Job Type: Full-time

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📌 Ward Clerk (Full Time) (Toronto)
🏢 Birecruit
📍 Toronto

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