Alarm monitoring and emergency dispatch define this part-time Becklar role, requiring accurate typing, calm communication, and quick decisions during stressful situations.
As a Customer Service Team Operator, you will process alarm signals and support subscriber safety through Becklar’s monitoring operations. The work includes dispatching authorities, verifying assistance, documenting responses, testing alarm systems, and learning software. Prior customer service experience is preferred, while ongoing training supports accurate alarm handling.
Key Responsibilities:
- Process alarm signals quickly, accurately, and professionally
- Dispatch authorities and verify emergency assistance reaches subscribers
- Notify responsible parties during emergency responses
- Document alarm responses accurately on the computer
- Assist partners with alarm system testing
Requirements:
- Be at least 18 with high school diploma or GED
- Type at least 40 words per minute
- Availability for day or early morning shifts
- Work one weekend day weekly or every other weekend
- Pass training, drug test, and background check
Apply your alarm monitoring, emergency dispatch, typing, and customer service abilities while helping Becklar subscribers stay secure.