As a Service Now Solutions Specialist, you will work with business teams, Technology partners, vendors, and stakeholders to support the development, administration, integration, and continuous improvement of the Service Now platform. Your goal will be to deliver secure, scalable, and fit-for-purpose solutions that align with business needs, platform standards, and enterprise security requirements. Success in this role comes from strong collaboration, effective communication, problem-solving, and the ability to identify opportunities that enhance processes, drive business value, and support platform growth.What we offer:Work environment – Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a caféCompetitive compensation – Includes an annual bonus plan, pension plan, and parking allowanceFlexible Advantages Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needsPaid vacation – There is an annual option to purchase additional vacation, tooWellness support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance ProgramOpportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation- matching programYour Responsibilities:Develop,



configure, administer, and support Service Now applications, workflows, forms, scripts, dashboards, and platform capabilitiesWork with business stakeholders to understand requirements, assess solution options, and translate business needs into scalable Service Now solutionsDesign, develop, and support integrations between Service Now and other enterprise systems using REST APIs, Integration Hub, and related technologiesIdentify opportunities to automate processes, improve user experience, strengthen data quality, and increase the value delivered through the platformTroubleshoot and resolve moderate to complex platform, application, integration, and performance issuesPlan and perform testing, coordinate user acceptance reviews, and support the controlled deployment of enhancements, patches, and upgradesDevelop and maintain platform analytics, reports, dashboards, and performance measuresEnsure Service Now solutions follow established security, architecture, change management, development, and platform governance standardsMaintain clear functional, technical, support, and process documentationCollaborate with internal IT teams, business process owners, Service Now, and third-party vendors to resolve issues and deliver enhancementsProvide training, technical guidance, and knowledge

📌 Senior Servicenow Developer (Fredericton)
🏢 A3 Irving Energy
📍 Fredericton