Customer service and community building define this Community Associate role at IWG in Quebec, Quebec. Support customers across a flexible workspace centre.

As a Community Associate, you will manage customer requests, administrative needs, and support services for businesses using the centre. You will build professional relationships, solve problems, and help maintain a welcoming customer community. The role includes coordinating workspace services and supporting networking activities.

Key Responsibilities:

- Welcome customers and respond to changing service requests
- Manage Wi-Fi codes, packages, directions, printing, and invoices
- Connect incoming calls and support meeting room setup
- Sort mail and communicate package arrivals to customers




- Support networking events, invitations, posters, and prospects

Requirements:

- At least one year of customer service experience ideally
- Strong communication and skilled relationship-building abilities
- Ability to manage multiple tasks and solve problems
- Confidence using MS Office and basic IT equipment
- Legal eligibility to work and minimum age of eighteen

Use customer service, organization, and basic IT skills to support IWG customers and their daily workspace needs in Quebec.

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📌 Community Associate Customer Service (Quebec City)
🏢 IWG
📍 Quebec City