As Product Manager, Business Systems, you will own the product roadmap for the platforms and integrations that power Marqeta's critical business functions. You will be the connective tissue between business stakeholders and the Business Systems engineering teams translating operational needs into a clear, prioritized backlog and ensuring delivery is aligned with business outcomes.Your domain spans Salesforce workflows for Legal, Risk & Compliance (including cardholder support, disputes, KYC/KYB, and sanctions), contract lifecycle management in Ironclad, financial operations in Intacct, and the integrations that connect these systems to each other and to the broader Marqeta technology ecosystem. You will work closely with the GTM Product Manager on shared Salesforce workstreams and cross-functional dependencies, ensuring LRC and Finance needs are represented in platform decisions that span both domains.You will report to the Senior Manager, BT Product Management, and partner daily with engineering managers, business systems architects, and stakeholders across Legal, Risk, Compliance, Finance, and Service Operations.We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!This position is both for an existing and non-existing vacancy.The Impact You’ll HaveOwn and maintain the product strategy and roadmap for critical business systems, balancing strategic initiatives with operational improvements and technical debt.Prioritize the backlog in partnership with business and engineering stakeholders, making clear tradeoff decisions and communicating rationale across teamsDesign and lead the Plan and Commit process with business stakeholders.Identify and define new product opportunities by proactively engaging with key business stakeholders across the organization.Translate multi-year business goals into phased, deliverable roadmap initiatives with clear success metricsRequirements & DeliveryLead requirements gathering sessions with key business stakeholders, producing well-scoped epics, user stories, and acceptance criteria.Partner with the Business Systems engineering team through the full delivery lifecycle from discovery and design through testing, release, and adoptionManage dependencies and sequencing across cross-functional workstreams,



flagging risks early and keeping stakeholders informedEstablish and manage hypercare programs for major system go-livesDevelop and contribute to Business Systems Product Management competencies across the BT organization.Stakeholder Alignment & Cross-Team CollaborationServe as the primary product point of contact for key business stakeholders.Partner closely with the GTM Product Manager on shared Salesforce platform decisions, overlapping workflows, and cross-functional initiativesFacilitate alignment across stakeholders with competing priorities, driving toward clear decisions and documented outcomesRepresent business product needs in Business Systems planning forums, architecture reviews, and steering committee discussions.Communicate roadmap status, delivery updates, and tradeoff decisions clearly to stakeholders at all levels including Directors and VPsChange Management and Success Metrics (KPIs)Define and track success metrics for delivered features, ensuring solutions are meeting the business needs they were designed forReport progress and outcomes to the leadership on a regular cadence.Partner with business and engineering stakeholders on feature rollout, change management and adoption of delivered features.Who You Are5+ years of product management experience, ideally in business systems, enterprise platforms, or internal toolingExperience working with Legal, Risk, Compliance, or Finance teams as primary stakeholders understanding their workflows, priorities, and regulatory contextFamiliarity with Salesforce as a business platform; experience with ServiceCloud, compliance workflows, or case management is a plusFamiliarity with contract lifecycle management tools (Ironclad or similar) and ERP systems (Intacct or similar)Strong requirements gathering and documentation skills, able to turn ambiguous business needs into explicit,



actionable engineering workDemonstrated ability to own and prioritize a roadmap across multiple stakeholder groups with competing needs and drive execution from concept to delivery.Excellent stakeholder management skills, able to build trust with business partners, navigate competing priorities, and drive alignmentComfortable working in a cross-functional, fast-moving environment with shared platforms and overlapping workstreamsStrong written and verbal communication skills; able to present tradeoffs and roadmap decisions clearly to senior stakeholdersProven track record of managing complex, multi-phase projects in Agile environments.Nice to HavesExperience in fintech, payments, or regulated B2 B Saa S environmentsFamiliarity with KYC/KYB, sanctions screening, or financial compliance workflowsExperience with Workato or other i Paa S platforms in a business systems contextFamiliarity with Snowflake or similar data platforms and how business systems feed downstream reportingExperience working on platforms shared across multiple business domains (e.G., a CRM used by both GTM and compliance teams)Compensation and BenefitsMarqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 108,000 - 135,000.We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.Along with monetary compensation, Marqeta offersMultiple health insurance optionsFlexible vacation timeRetirement savings program with company contributionEquity in a publicly-traded companyMonthly stipend to support our remote work modelAnnual “development dollars” to support our people growth and developmentFamily-forming benefits and up to 20 weeks of Parental LeaveAbout MarqetaMarqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage

📌 Business Systems Product Manager Infrastructure Remote - Ontario Or British Columbia (Vancouver)
🏢 Marqeta
📍 Vancouver