Use excellent French and English communication to support guests at Nordik Spa Village across reception, reservations, and wellness services. The position combines indoor and outdoor work.

Under the Customer Experience Manager’s supervision, this Guest Experience Associate helps customers understand the thermotherapy cycle, its advantages, and available experiences. You will respond to requests, process payments, maintain records, and communicate information supporting a unique guest experience. Customer service experience is an asset.

Key Responsibilities:

- Advise guests about thermotherapy, services, and facilities
- Communicate relevant information for distinctive customer experiences
- Respond promptly to guest needs and requests




- Manage reservations, guest records, and payment processing
- Greet guests and check them in

Requirements:

- Fully bilingual French and English communication
- High school diploma or equivalent qualification
- Basic Windows suite knowledge
- Customer service experience considered an asset
- Ability to carry loads up to 10 kilograms regularly

Apply your bilingual customer service and wellness guidance skills while supporting guests throughout Nordik Spa Village experiences.

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📌 Bilingual Spa Customer Experience Associate (Chelsea)
🏢 Groupe Nordik
📍 Chelsea