Support public safety with E-Comm as a Police Emergency Call Taker in Vancouver or Saanich, using judgment and accurate information capture.
This full-time position receives Police, Fire, Ambulance, and non-emergency calls in 24-hour emergency communication centres. You will screen callers, assess risks, enter events into CAD, and relay essential details to dispatchers and services. The work supports first responders and British Columbians during urgent situations.
Key Responsibilities:
- Receive and triage emergency calls for appropriate services and municipalities
- Screen callers, assign priorities, and enter events into CAD
- Complete risk assessments during high-stress, life-critical events
- Relay caller information and instructions to dispatchers and agencies
- Maintain accurate, confidential records using required systems
Requirements:
- High School diploma and related courses or equivalent education
- Minimum typing speed of 44 words per minute
- Computer experience in a Windows workplace
- Some related experience in call-taking or communications
- Ability to obtain and maintain enhanced security clearance
Bring composure, critical thinking, and accurate call processing to E-Comm’s Police Call Taker team in British Columbia.