Deliver welcoming member experiences at MOVATI Athletic in Burlington through customer service, sales transactions, and attentive club support. Appleby Line location.

As a Member Experience Associate, you will promote outstanding customer service and continuously improve the member experience. The work includes managing concerns, supporting retail operations, maintaining programs knowledge, completing administrative tasks, and assisting member events. Multitasking and flexibility are necessary.

Key Responsibilities:

- Manage and resolve member concerns proactively
- Escalate reliable concerns to the Management team
- Serve cafe and pro-shop retail operations
- Complete cleaning duties safely and timely
- Process sales transactions and administrative tasks

Requirements:

- High School Diploma or equivalent experience considered an asset
- Customer service certifications or workshops strongly preferred
- One or more years customer service experience is an asset
- Current CPR and First Aid certifications required
- Maintain CPR and First Aid through employment

Bring customer service, multitasking, and member concern resolution skills to MOVATI Athletic’s Burlington Member Experience team.

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📌 Member Experience Associate Burlington
🏢 Movati Athletic (Group
📍 Burlington