Description

Safety & Compliance

- Support the safety-first culture by ensuring compliance with all safety procedures, OSHA requirements, and environmental standards.
- Lead proactive risk identification and resolution, ensuring that all team members operate in a safe and qualified manner.
- Lead and support the implementation of 5S, TPM , and other visual management systems to enhance workplace safety and organization.

Process Optimization & Daily Production Support

- Monitor daily process performance across shifts to ensure safety, quality, and productivity targets are met.
- Provide real-time technical support for process issues ; lead root cause analysis and implement sustainable corrective actions.
- Act as the first line of technical support for operators, technicians, and shift supervisors by promptly addressing issues beyond their control; ensure root causes are identified and corrected, and that operators receive training and coaching to prevent recurrence and build long-term operational capability.
- Partner with Area Managers, Maintenance, and Quality to coordinate fast, effective responses to production interruptions.
- Analyze and reduce process variability ; identify and implement productivity improvements and waste reduction opportunities. Lead and implement OCS initiatives – operational cost savings – in line with area targets.
- Support and enforce immediate containment and escalation protocols when production issues impact customer requirements.

SOP Development & Training

- Develop and maintain Standard Operating Procedures (SOPs), setup sheets, and process documentation to ensure standardization and repeatability.
- Lead training efforts for production team members and supervisors on new or revised processes,



ensuring understanding and compliance.
- Conduct regular audits of SOP adherence ; address behavioral and performance gaps through coaching or corrective measures with Supervisors and Area Managers.

Continuous Improvement & Structured Problem Solving

- Lead and execute regular and consistent improvement initiatives that drive waste elimination , performance enhancement, and process reliability such as scrap reduction, cycle time, labor efficiency, and other key process metrics, ensuring alignment with area KPIs and operational cost‑saving goals.
- Lead and execute continuous improvement and cost reduction projects from concept to implementation.
- Use structured problem‑solving frameworks (Lean, Six Sigma, PDCA, A3) to guide the improvement initiatives through root‑cause identification and solution implementation.
- Ensure improvement efforts are sustained and integrated into SOPs , training materials, and daily routines.
- Collaborate with the Continuous Improvement Manager and Area Managers to support a culture of operational excellence .
- Support capital investment projects , equipment upgrades, and layout modifications in collaboration with Engineering and Maintenance.
- Autonomously work with suppliers, engineering firms, and vendors on technical specifications and process improvements.

Data Analysis & Reporting

- Collect, analyze,



and interpret process data (OEE, scrap, downtime, cycle times, labor efficiency, etc.) to identify trends and improvement opportunities.
- Support MES system accuracy by ensuring data integrity and timely updates to process parameters and reporting standards.
- Lead the development and maintenance of visual management tools, dashboards, and control charts .

Cross-Functional Collaboration

- Serve as a technical liaison between production, maintenance, engineering, materials, and quality teams to align process changes and priorities.
- Participate in daily meetings and shift handovers to ensure smooth transitions and timely issue resolution.
- Actively contribute to Kaizen events, TPM activities, and 5S implementation within assigned areas.

Other Responsibilities

- Perform all other duties as assigned by leadership.

Qualifications Required:

- Bachelor’s degree in mechanical, Industrial, Manufacturing, or Process Engineering (or equivalent).
- Demonstrated skills related to root cause analysis, lean manufacturing, and statistical process control.
- Demonstrated skills to continually improve the process, product, and systems of the organization.
- Demonstrated strong attention to detail.
- Proficient with Microsoft Office applications
- Excellent interpersonal and communication skills, with a collaborative and proactive mindset.
- Familiarity with TPM, 5S, and Kaizen tools.

Qualifications Desired:

Other Requirements:

- Must be able to occasionally lift, carry, push and/or pull objects weighing up to 50 lbs.
- Availability for occasional off‑shift or weekend support in a 24/7 operation.

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📌 Process Engineer / Improver (Collingwood)
🏢 Pilkington Glass of Canada
📍 Collingwood