Support Voyago charter sales and operations from its Kitchener-Waterloo office, combining client communication with accurate scheduling and documentation. Help turn inquiries into well-coordinated trips.

This Full Time Charter Specialist prepares quotes, submits bids, confirms bookings, and communicates logistics from inquiry to completion. You will collaborate with Operations on drivers, vehicles, and resources while supporting Business Development and Marketing initiatives. Reporting, record maintenance, special requests, and service improvements are also part of the work.

Key Responsibilities:

- Prepare competitive bids and quotes for charter opportunities
- Confirm bookings and communicate trip logistics accurately
- Collaborate with Operations on resource allocation




- Track charter activity and generate required reports
- Attend events to increase visibility and generate business

Requirements:

- Polished, personable, and professional client presence
- Ability to manage phone and email inquiries
- Robust time management in high-pressure situations
- Computer proficiency with Microsoft Word and Excel
- Familiarity with Kitchener-Waterloo and surrounding areas

Use customer service, bid preparation, and transportation coordination skills to develop effective charter solutions for Voyago clients.

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📌 Charter Sales And Operations Specialist (Kitchener)
🏢 Voyago
📍 Kitchener