Support successful bidders at Ritchie Bros. by processing payments and handling customer inquiries. This part time role contributes directly to sale-day service.

As a Customer Service Representative, you will communicate with customers and multiple departments about required documents. Responsibilities include organizing keys, filing records by internal coding systems and Lot number, and uploading documents online. You will also provide auxiliary service information and uphold RB Unreserved Commitment to Safety. The role requires computer experience, excellent keyboarding, and readiness to learn new technology and software. A friendly, patient approach supports positive customer interactions, including high-pressure situations. You will work as part of a team, pitching in wherever needed while delivering superior service to all customers.

Key Responsibilities:





- Communicate with departments, teams, and customers
- Request and provide required customer documents
- File documents by coding systems and Lot number
- Process successful bidder payments accurately
- Support safety for teammates, coworkers, and customers

Requirements:

- Experience working with customers in person
- Excellent keyboarding and data entry skills
- Ability to learn technology and software
- Commitment to fantastic customer service
- Ability to work effectively as part of a team

Use communication, organization, and payment-processing abilities to support Ritchie Bros. customers throughout auction transactions.

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📌 Auction Customer Service Payment Specialist (Saskatoon)
🏢 RB Global
📍 Saskatoon