Job Title: Security Guard

Job Classification: Part Time -Hourly

Location/Base: Blackfoot

Department: Security

Reports To: Security Supervisor, SecurityManager

Revised Date:

JobOverview

Security Guards are responsible formaintaining a safe, secure, and welcoming setting for all guests andemployees. They protect company property and assets while deliveringexceptional customer service.

KeyResponsibilities

- Promote positive customer servicethroughout the casino.
- Respond to inquiries and assist patronsas needed.
- Maintain vigilance to ensure the safetyof patrons and staff.
- Communicate regularly with team membersand supervisors regarding suspicious activity or misconduct.
- Assist in the removal of disruptive,intoxicated, or banned individuals.
- Escort guests and staff upon request.
- Implement emergency protocols includingevacuation procedures.
- Respond promptly to incidents and medicalemergencies.
- Assist with distribution and locking oftable boxes during opening and closing.
- Follow all OH&S; procedures andpractices.
- Document irregular or illegal activitiesin logs and incident reports.
- Safeguard confidential information.
- Perform assigned duties professionallyand efficiently.
- Assist with snow removal and entrancemaintenance during inclement weather.




- Perform other duties as assigned.

Qualifications

- 1–3 years of security experiencepreferred.
- 1–3 years of customer service experiencerequired.
- Proficient in English (written and oral).
- Strong communication and interpersonalskills.
- Training in conflict de-escalation andresolution (asset).
- Basic computer knowledge (MicrosoftOffice an asset).
- Valid AGLC Gaming Registration and clearCriminal Record Check.
- AGLC Certifications: ProTect, ProServe,Reel Facts, Deal Us In Phase 1 & 2, Anti-Money Laundering.
- Standard First Aid Level C with AED.
- Alberta Security Services andInvestigators License (asset).

WorkConditions and Physical Requirements

- Able to walk, stand, or sit for extendedperiods throughout the casino.
- Frequent communication with guests andstaff; must exchange accurate and professional information.
- Occasional kneeling, pushing, pulling,and use of ladders or stairs.
- Frequent lifting and carrying up to 50lbs.
- Work in a fast-paced, indoor environmentunder pressure.
- Ability to restrain individuals andrespond to physical altercations.
- Ability to operate snow removal devices.

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📌 Part Time Casino Security Guard (Calgary)
🏢 ACE Casinos Blackfoot
📍 Calgary