Customer service and order processing define this branch-based specialist role, supporting inquiries, quotations, complaints, returns, and walk-in customers.

Reporting to the Branch Manager, the Customer Service Operations Specialist handles local orders, technical questions, sales notes, shipments, and customer needs. The position also supports warehouse order preparation, branch inventory, and timely order fulfillment. Strong Microsoft Excel skills and forklift experience are required.

Key Responsibilities:

- Process local orders and answer technical customer questions
- Track shipments and enter accurate sales notes
- Service phone calls and assist walk-in customers
- Review open and back order reports daily
- Process RMAs and support warehouse activities

Requirements:

- High school completion and two to three years’ experience
- Sales and customer service experience
- Robust computer skills, including Microsoft Excel
- Forklift experience
- Organized, detail-oriented problem-solving and multitasking abilities

Use customer service, Excel, order processing, and warehouse support skills to serve branch customers and manage daily requests.

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📌 Customer Service Order Specialist (Calgary)
🏢 Allredi
📍 Calgary