Make every patient visit pleasant as a Dental Receptionist through attentive customer service, appointment coordination, and accurate administrative support. This permanent full time position is in person.
Working with clinicians and administrative professionals, you will help care for patients from arrival through appointment administration. Your responsibilities include greeting patients, scheduling and cancelling appointments, processing insurance claims, billing balances, and maintaining patient records. The work also involves telephone and email communication.
Key Responsibilities:
- Welcome patients and support a comfortable visit
- Coordinate appointment scheduling and cancellations
- Process insurance claims and patient balance billing
- Respond to telephone calls and emails
- Maintain updated patient records
Requirements:
- Customer service experience
- Dental Office Administration experience considered an asset
- Robust multitasking and prioritization ability
- Effective problem-solving skills
- Ability to work days, evenings, and Saturdays
Use your customer service and dental administration experience to support patients, appointments, claims, billing, and records.