01 Nov
|
Hewlett Packard Enterprise Development
|
Winnipeg
01 Nov
Hewlett Packard Enterprise Development
Winnipeg
Data Center Technician L3Job OverviewTheData Center Technician L3is an advanced, hands-on role supporting thebuild-out and ongoing operation of a high-performance, enterprise-scale data center environment supporting advanced compute and large-scale infrastructure deployments .This position is designed for experienced technicians who are comfortable owning complex tasks and serving as aprimary technical escalation pointwithin the site. You will play a key role during theinitial deployment phase, contributing to hardware installation, structured cabling, and infrastructure bring-up. As the data center transitions into steady-state operations, you will take on increased responsibility fortroubleshooting, incident response, and operational execution .You will work across server, network, and infrastructure domains, collaborating closely with engineers and site leadership to maintain uptime and performance. This role requires strong technical capability, attention to detail, and the ability to operate effectively in a fast-paced production environment.You will collaborate with cross-functional teams, makingclear and professional communication in English (written and verbal) essential for success in this role .This role offers continuity across both deployment and operational phases, providing exposure to large-scale infrastructure environments and aclear path for progression into advanced technical or engineering roles .Key ResponsibilitiesPerform rack & stack, hardware installation, and structured cabling during deployment phaseSupport system provisioning, configuration, and validation activitiesTroubleshoot infrastructure issues across Layer 1-3 (hardware, cabling,
and network)Serve as aprimary technical escalation pointfor complex operational issuesInterface with network devices via CLI (Cisco, Arista, Juniper, Dell)Utilize Linux systems for troubleshooting and operational supportMaintain accurate asset and inventory records using ITSM/DCIM toolsParticipate in change management, including maintenance windows and production changesSupport transition from deployment to steady-state operations, including documentation and process adherenceEnsure compliance with safety, security, and operational standardsContribute to continuous improvement efforts, including process optimization and operational efficiency initiativesParticipate in on-call rotation supporting 24x7 operationsRequired SkillsStrong English communication skills (written and verbal) are requiredfor coordination with cross-functional teamsAdvanced hands-on experience with data center hardware, cabling, and infrastructure environmentsProficiency with Linux systems for troubleshooting and basic scripting tasksAbility to configure and troubleshoot network hardware using CLI toolsStrong understanding of hardware lifecycle management (installation, maintenance, decommissioning)Experience working within structured operational processes (SOPs, change management, ticketing systems)Familiarity with ITSM/DCIM platforms (ServiceNow, Jira,
or similar)Strong cable management and structured cabling skills (fiber and copper)Ability to read and follow technical documentation, diagrams, and proceduresStrong problem-solving skills and attention to detailAbility to multitask and adapt in a rapid-paced environmentStrong teamwork and collaboration skills, with the ability to work independently when neededPhysical & Operational RequirementsAbility to lift and move up to 50 lbsComfortable working on feet for extended periodsAbility to respond to on-call incidents within defined timelinesAbility to reliably commute to the work locationAbility to operate material handling equipment (certification preferred)Required Experience4+ years of experience in data center operations or similar technical environmentsProven experience with rack & stack, hardware installation, and structured cablingExperience provisioning and re-provisioning systems (USB, PXE, or network-based methods)Experience bootstrapping network devices and configuring IP addressingWorking knowledge of Linux systems and basic scripting (e.G., Bash, Ansible)Experience supporting enterprise server hardware (Dell, HPE, Supermicro, or similar)Strong understanding of networking fundamentals (DNS, DHCP, Layer 2/3 concepts)Experience working within ticketing systems (Jira preferred)Knowledge of data center best practices (redundancy, fault tolerance, cabling standards)Basic understanding of electrical, HVAC, and infrastructure systemsPreferred CertificationsCompTIA Server+, Network+, or equivalentITIL FoundationCCNA or similar networking certification#J-18808-Ljbffr
📌 Advanced Data Center Technician Role (Winnipeg)
🏢 Hewlett Packard Enterprise Development
📍 Winnipeg