Build exceptional customer experiences and luxury retail performance as a Coach Assistant Store Manager supporting sales, service, and talent.
Coach, founded in Current York in 1941, seeks an Assistant Store Manager to partner with store leadership. You will lead by example on the sales floor while implementing Coach service standards. The work combines clienteling, virtual shopping, customer data acquisition, and team development. A fashion background is preferred.
Key Responsibilities:
- Create inclusive environments meeting Coach customer service standards
- Support virtual shopping, clienteling, and customer data acquisition
- Recruit, onboard, and coach retail team members
- Build talent pipelines aligned with Coach’s brand vision
- Partner with leadership on market trends and store strategies
Requirements:
- One or more years of leadership experience in retail or service
- Luxury or fashion experience preferred
- Ability to inspire teams beyond performance standards
- Excellent communication and conflict resolution skills
- Strong English proficiency for EU positions
Use customer focus, clienteling knowledge, and coaching skills to strengthen Coach’s luxury retail experience.