Deliver polished resident service as a Front Desk Representative at Shiplake Properties’ midtown premium properties. Use communication and initiative daily.

Shiplake Properties seeks Front Desk Representatives to support residents, guests, and building operations. The work includes customer service, written documentation, Microsoft Office, and property management software. Experience with Yardi or similar software is a significant asset. You will help deliver operational excellence while handling varied requests and priorities.

Key Responsibilities:

- Greet guests and residents courteously and assist with inquiries
- Accept, organize, and notify residents about parcels and mail
- Monitor CCTV cameras and review footage as necessary
- Collect maintenance requests,



rental payments, and resident notices
- Respond to noise complaints and resident concerns

Requirements:

- Exceptional interpersonal skills and solid customer service orientation
- Ability to build rapport with residents and guests
- Excellent written and verbal communication skills
- Microsoft Word, Excel, and Outlook proficiency
- Comfort learning new software and managing multiple priorities

Bring resident service, clear communication, and operational focus to Shiplake Properties’ front desk team.

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📌 Front Desk Resident Services Representative (Toronto)
🏢 Shiplake Properties
📍 Toronto