Support everyday banking clients at CIBC as a Client Engagement Associate in St. Albert, using financial services knowledge and digital banking skills.

As part of Personal and Business Banking, you will support clients in a full time, on-site Banking Centre. You will answer questions, assist transactions, explain banking products, and connect clients with suitable CIBC specialists. The regular role offers 15 weekly hours,



with evenings and weekends possible.

Key Responsibilities:

• Help clients manage accounts and banking products
• Answer questions and assist with everyday transactions
• Explain relevant financial services products and services
• Introduce clients to mobile banking applications
• Identify specialist referrals and connect clients with team members

Requirements:

• Knowledge of financial services products
• Strong communication and customer engagement skills
• Ability to listen and solve client problems
• Digital comfort with banking applications and technology
• Flexibility for evenings, weekends, and multiple banking centres

Bring client service, banking applications, problem solving, and sales skills to CIBC’s St. Albert Banking Centre.