Put refund processing and returns accuracy at the center of customer service work with Walmart Canada in Wallaceburg, Ontario.

This Customer Service Desk Associate supports customers through refunds, exchanges, questions, and directions. You follow company procedures, complete forms accurately, and help protect sales tax and merchandise records. Your work contributes to secure, efficient front-end operations and accurate items returned to the sales floor.

Key Responsibilities:

- Handle customer refunds and returns according to procedures
- Verify returned items against refund slips
- Send damaged merchandise to Claims for processing
- Scan items correctly before sales floor placement
- Keep sales tax-exempt records current

Requirements:

- Friendly and qualified customer service approach
- Accuracy when completing required forms
- Flexibility to work varied shifts
- Ability to bend, stand, and lift inventory
- Consistency during repetitive organizing tasks

Use careful refund handling, scanning accuracy, and customer assistance to support Walmart Canada’s returns desk operations.

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📌 Refunds Returns Customer Service Associate (Wallaceburg)
🏢 Walmart Canada
📍 Wallaceburg