Lead Walmart Canada’s front-end operations in Alma, Quebec, using customer service leadership and retail operations skills. Support consistent shopping experiences across varied shifts.

As Customer Service Manager, you guide front-end associates, maintain productive customer flow, and support a positive shopping experience. You handle concerns, oversee transactions, train associates on systems and Company procedures, and promote company programs. The position requires flexibility for evenings, weekends, and holidays based on business needs.

Key Responsibilities:

- Lead front-end operations and monitor associate coverage
- Handle customer and associate concerns professionally
- Train associates on systems, procedures, and safety requirements




- Oversee purchases, returns, exchanges, and required approvals
- Prepare registers, manage cash levels, and complete audits

Requirements:

- Be at least 16 years old
- Follow safe work practices and emergency procedures
- Work evenings, weekends, and holidays when required
- Stand, bend, and perform repetitive store tasks
- Lift up to 20 pounds, occasionally up to 50

Apply customer service leadership, front-end operations, transaction oversight, and associate training at Walmart Canada in Alma.

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📌 Customer Service Manager Walmart Canada (Alma)
🏢 Walmart
📍 Alma