Build generative AI systems at Amazon Customer Service in Toronto, using software development and large language model fundamentals. Design intelligent solutions for customer interactions worldwide.As a Software Development Engineer, you will develop agentic systems that help Customer Service Agents deliver tailored experiences. You will work on security, threat detection, scalable architectures, APIs, and data models. Your work will translate complex signals into actionable information for associates and leaders.Key Responsibilities: Design features from technical design through deployment and operational supportApply generative AI to customer interaction dataIntegrate large language models into production systemsBuild APIs, data models, monitoring,



and alertingCollaborate with product managers, designers, and stakeholdersRequirements: Three-plus years of professional software development experienceTwo-plus years designing or architecting current and existing systemsProgramming experience with at least one software languageLarge Language Model fundamentals, prompt engineering, and model evaluationBachelor's degree in computer science or equivalent preferredApply software development, generative AI, and large language model expertise to Amazon Customer Service systems in Toronto.#J-18808-Ljbffr

📌 Generative Ai Software Development Engineer (Toronto)
🏢 Amazon
📍 Toronto