Customer service expertise meets rental operations at Enterprise Mobility’s Fort McMurray Airport branch, supporting customers face-to-face and by phone.

As a Customer Assistance Representative Sr, you will assist internal and external customers while supporting branch and rental needs. Local training and hands-on experience develop administrative support, customer service, and rental backup capabilities. This is a full time position paying $19.00 per hour.

Key Responsibilities:

- Answer reservations, rate quotes, questions, and customer service calls
- Assist rental customers in person and over the phone
- Process returns, check-ins, and exit kiosk transactions
- Explain rental terms, vehicle features, and additional services
- Complete billing,



accounts receivable, and administrative support tasks

Requirements:

- High school diploma required; some college preferred
- Minimum one year of customer service or sales experience
- Valid Alberta Class 5 driver’s license required
- No more than two recent moving violations or at-fault accidents
- Availability for the listed full-time schedule

Bring customer service, rental support, administrative ability, and a valid Alberta Class 5 license to Enterprise Mobility.

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📌 Senior Customer Assistance Representative (Fort McMurray)
🏢 Enterprise
📍 Fort McMurray