Deliver exceptional after-sale service at Leon’s in Dartmouth, using clear communication and organized customer issue management. This is a full-time hourly position.

As a Customer Service Associate, you will assist customers through phone, in-person, and email requests. You will coordinate repairs, exchanges, deliveries, and follow-ups while supporting service standards. The position also includes training and supporting other service associates.

Key Responsibilities:

- Assist customers with service requests across multiple communication channels
- Set and confirm repair technician appointments
- Follow up on overdue parts, repairs, and work orders
- Complete exchange inspections upon request
- Train new associates and provide ongoing support

Requirements:

- Strong commitment to customer-focused service
- Transparent written and verbal communication skills
- Strong problem-solving and analytical skills
- Exceptional organizational abilities
- Professional, composed, positive approach

Apply customer service, coordination, and organizational skills while supporting Leon’s after-sale experience in Dartmouth.

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📌 Full-Time Customer Service Associate (Dartmouth)
🏢 Leon's Furniture
📍 Dartmouth