Support the ROYALMOUNT ice rink experience through equipment rentals, visitor assistance, and facility care in an outdoor environment. Solid service skills matter.
Reporting to the Customer Experience Supervisor, this representative helps ensure visitor experiences run smoothly. Responsibilities include assisting skaters, maintaining the urban park and lounge, and completing opening and closing tasks. The position also supports active property patrols and operational cleanliness around the ice rink.
Key Responsibilities:
- Manage equipment rentals for ice rink visitors
- Greet skaters and provide activity information
- Remove snow from the ice rink area
- Keep the skaters’ lounge clean
- Complete facility opening and closing tasks
Requirements:
- Diverse customer service or hospitality experience
- Comfort working in an outdoor environment
- Positive attitude and proactive customer approach
- Ability to analyze customer feedback effectively
- Availability for evenings, weekends, and holidays
Bring customer assistance, facility care, and equipment rental skills to the seasonal ice rink experience at ROYALMOUNT.