Deliver face-to-face customer service at Enterprise Mobility’s Fort McMurray Airport branch using rental support and administrative skills. This full time role pays $19.00 hourly.

As a Customer Assistance Representative Sr, you will support internal and external customers at a large airport location. Local training and hands-on experience develop your ability to provide administrative support, assist rental needs, and provide backup. The work includes customer calls, rental transactions, vehicle support, and billing tasks.

Key Responsibilities:

- Answer reservations, rate quotes, questions, and customer resolution calls
- Assess rental needs and explain terms, features, and services
- Process returns, check-ins, and exit kiosk transactions
- Assist customers with directions, pickups, and drop-offs




- Support billing, accounts receivable, reports, and vehicle maintenance notifications

Requirements:

- High school diploma required; some college preferred
- Minimum one year customer service or sales experience
- Valid Alberta Class 5 driver’s license required
- No more than two recent driving violations or at-fault accidents
- Availability for the specified rotating schedule and authorization to work Canada

Bring customer service, rental assistance, and administrative skills to Enterprise Mobility’s airport branch in Fort McMurray.

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📌 Senior Customer Assistance Representative (Fort McMurray)
🏢 Enterprise Mobility
📍 Fort McMurray