Customer support in Kimberley, Northern Cape calls for clear communication and problem-solving. Work on-site as WhatJobs Direct's customer-facing specialist.

As a Customer Support Specialist, you will serve as customers' primary contact. You will answer inquiries, resolve issues, and guide customers through solutions. The work includes product knowledge, accurate records, order processing, and customer-focused service.

Key Responsibilities:

- Respond to inquiries by phone, email, and in person
- Provide accurate product, service, and policy information
- Troubleshoot issues and guide customers through solutions
- Escalate complex matters to appropriate teams or departments
- Record interactions, process forms, and support satisfaction goals

Requirements:

- Previous customer service or related experience highly desirable
- Excellent verbal and written communication skills
- Active listening, problem-solving, and organizational abilities
- Computer and common office software proficiency
- On-site availability in Kimberley, Northern Cape

Apply customer service, communication, and problem-solving strengths as WhatJobs Direct's in office Kimberley support specialist.

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📌 Customer Support Specialist Kimberley
🏢 Placements24
📍 Kimberley