Design Amazon Connect solutions with AWS architecture expertise at Neura Flash, Part of Accenture, supporting customer-facing cloud transformations. Shape contact center outcomes through technical leadership.As an AWS Technical Architect, you will guide discovery, architecture, and delivery for Salesforce and AWS Cloud solutions. The work combines Amazon Connect, contact center design, API integrations, and business process reviews. You will translate requirements into scalable designs while connecting technical teams, business stakeholders, and customer leadership.Key Responsibilities: Build and launch Amazon Connect solutions for customersLead discovery, ROI development, presentations,
and delivery estimatesTranslate customer requirements into contact center designsMentor technical teams through solution deliveryDeliver training and documentation to customer end usersRequirements: Customer-facing contact center experienceAdvanced AWS services and cloud architecture knowledgeExperience with APIs, Web RTC, SIP, and scriptingKnowledge of Cloud Formation, Lambda, Lex, and contact flowsSalesforce Service Cloud familiarityApply your Amazon Connect, AWS architecture, and customer communication expertise to enterprise contact center solutions at Neura Flash.#J-18808-Ljbffr