Lead thorough home warranty inspections for Brookfield Residential homeowners in Calgary or Edmonton. Bring diagnostic expertise and strong interpersonal communication.

As a Customer Care Technician, you will inspect and evaluate homeowner warranty concerns throughout the service journey. Responsibilities include scheduled orientations, two, twelve, and eighteen-month reviews, additional inspections, and emergency service rotation. You will apply New Home Warranty Workmanship and Materials Performance Guidelines while coordinating trades and documentation.

Key Responsibilities:

- Perform scheduled homeowner orientations and warranty reviews
- Use diagnostic tools to resolve complex home issues
- Apply warranty guidelines when determining warrantable items




- Coordinate walkthrough schedules and work order instructions
- Assess and mitigate field-level safety hazards

Requirements:

- Five years residential construction or renovation experience
- Progressive customer service experience
- Solid verbal and written communication skills
- Proficient computer skills
- Ability to prioritize multiple competing priorities

Apply residential construction knowledge, diagnostic processes, and warranty expertise while guiding homeowners through inspections and service outcomes.

#J-18808-Ljbffr

📌 Home Warranty Inspection Technician (Calgary)
🏢 Brookfield Properties
📍 Calgary