Customer service and digital banking expertise define this Senior Customer Experience Associate role with Scotiabank in Montreal. The position offers 22.5 hours weekly.

As a senior member of Scotiabank’s Canadian Banking Branch network, you will support customers throughout their financial journey. Your work combines relationship building, straightforward sales, mobile banking guidance, and needs-based assistance. French and sufficient English are required for regular client and team interactions.

Key Responsibilities:

- Lead the lobby and triage customers appropriately
- Identify simple sales opportunities and fulfill customer needs
- Open day-to-day accounts and process GICs
- Introduce clients to mobile banking applications
- Help customers manage their banking needs digitally

Requirements:

- Experience conducting simple sales and marketing calls
- Experience providing financial advice to customers
- Strong technical skills with digital banking options
- Flexible schedule availability and professional service
- French and sufficient English communication skills

Bring relationship management, digital banking, and customer service skills to Scotiabank’s Senior Associate team in Montreal.

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📌 Senior Banking Customer Experience Associate (Montreal)
🏢 Scotiabank
📍 Montreal