Apply Group Perks expertise and strategic leadership in Manulife’s hybrid Toronto-based client services management position.The Manager, AdminAdvantage Client Services, leads delivery for Manulife plan sponsors across complex implementations, enrolments, and ongoing service. You will oversee Client and Account Specialists, maintain portfolio health, and ensure consistent client engagement, communications, and deliverables. The position connects plan design knowledge with operational oversight and service excellence.Key Responsibilities:Provide strategic oversight of end-to-end AdminAdvantage deliveryGuide client structures, re-enrolments, and non-standard solutionsMonitor portfolio health and proactively identify service risksAlign Distribution, Underwriting, IT,



and Operations stakeholdersStandardize complex processes while maintaining client flexibilityRequirements:Post-secondary education in business, technology, or related fieldExtensive team leadership experience in high-volume environmentsDeep Group Benefits knowledge, including plan designUnderstanding of system capabilities and enrolment processesStrong analytical, strategic, and stakeholder management capabilityUse Group Benefits knowledge, portfolio oversight, and stakeholder influence to strengthen AdminAdvantage service outcomes for Manulife plan sponsors.#J-18808-Ljbffr

📌 Adminadvantage Client Services Manager (Winnipeg)
🏢 AdminAdvantage
📍 Winnipeg