Guide RONA customers through lumber and building materials projects using product knowledge, selling skills, and daytime, evening, or weekend availability.

As a Customer Service Associate, you will assist shoppers in-store and by telephone while supporting special orders. You will gather specifications, confirm pricing and delivery dates, maintain merchandise presentation, and develop renovation knowledge through training.

Key Responsibilities:

- Assist customers with product requirements in-store or by telephone
- Prepare special orders and gather required customer specifications
- Confirm prices and delivery dates with Special Order Purchasers
- Maintain stock levels, signage, merchandising, and inventory counts




- Monitor promotions and develop product knowledge through training

Requirements:

- Effective selling skills and excellent customer service commitment
- Positive communication and interpersonal skills
- Some experience in a customer-focused role
- Ability to stretch, bend, lift, and carry medium to heavy products
- Daytime, evening, and weekend availability required

Bring customer service, selling, and product knowledge skills to support RONA shoppers and special orders in lumber and building materials.

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📌 RONA Lumber Customer Service Associate (Kingston)
🏢 Rona
📍 Kingston