Manage postal services, staff coaching, and customer satisfaction at Shoppers Drug Mart, located at 879 Marine Drive in North Vancouver.

This Post Office Manager position oversees full-service retail postal offerings, including courier items, postal boxes, money transfers, and call-in parcels. You will support cashier performance, recommend hiring candidates, and coordinate training with clear instructions. The work emphasizes Store Standards, exceptional service, loss prevention, and practical decision making.

Key Responsibilities:

- Interview and recommend final candidates for hiring
- Coach employees in postal job functions and procedures
- Assist with Post Office cashier performance reviews
- Ensure employees present the proper public image
- Apply loss prevention systems and parcel-check procedures

Requirements:

- Commitment to exceptional customer service
- Strong verbal and written communication skills
- Ability to ask questions and determine appropriate solutions
- Ability to act on management tasks and goals
- Adaptable availability for nights and weekends

Use communication, coaching, and judgment skills to manage postal services and support Shoppers Drug Mart customers effectively.

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📌 Retail Postal Services Supervisor (North Vancouver)
🏢 Shoppers Drug Mart
📍 North Vancouver