Support people change management and communications at CIBC in Toronto, working on Contact Centre transformation initiatives involving AI and cloud technologies.

This four-month co-op supports change initiatives throughout project lifecycles, from initiation through successful completion. You will help employees and stakeholders adopt transformational technologies while working with sponsors, business partners, technology partners, and project teams. The work supports client experience, productivity, and Contact Centre resiliency improvements.

Key Responsibilities:

- Develop and execute change management strategies
- Manage communications and risks associated with initiatives
- Prepare actionable strategies and executive presentations




- Build stakeholder and external partner relationships
- Support change activities using CIBC delivery frameworks

Requirements:

- Current post-secondary enrollment and return to full time studies
- Strong communication, writing, and presentation skills
- Ability to explain complex information clearly
- Interest in people, technology, advanced analytics, and AI
- Influential, collaborative, and relationship-focused approach

Apply communication, stakeholder management, and change strategy skills to CIBC Contact Centre transformation in Toronto.

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📌 People Change Management Co-op (Toronto)
🏢 CIBC
📍 Toronto