Support members at a Planet Fitness club through friendly service, accurate payment handling, and clear answers about policies and promotions. Flexible availability is valued.

This Front Desk Associate position centers on customer service in a fitness retail environment. You will greet members, provide productive telephone service, resolve concerns, and communicate product perks and special promotions. Success requires a solid work ethic, initiative, decision-making, and the ability to balance responsibilities with minimal direction.

Key Responsibilities:

- Deliver prompt, efficient customer service to members
- Accept customer payments and provide change and receipts
- Explain business procedures and policies accurately




- Demonstrate product benefits and special promotions
- Keep the club clean during assigned shifts

Requirements:

- Six months face-to-face retail customer service experience required
- One year fitness experience preferred
- Strong customer service skills, preferably in fitness
- Self-starter comfortable taking initiative
- Ability to work weekday or weekend hours

Apply your fitness retail service, payment, and communication experience while supporting Planet Fitness members and daily club operations.

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📌 Fitness Club Customer Service Associate (Sherwood Park)
🏢 Planet Fitness
📍 Sherwood Park