Deliver exceptional after-sale service at Leon’s in Dartmouth, Nova Scotia, using clear communication and organized customer issue management. Support customers by phone, in person, or email.

As a full-time Customer Service Associate, you will oversee service standards and advocate for customers with repair and service organizations. The work includes coordinating repairs, exchanges, credit memos, deliveries, and customer follow-up. You will also train and support service associates while maintaining organized files on open issues.

Key Responsibilities:

- Assist customers with service requests through multiple communication channels
- Set and confirm repair technician appointments
- Follow up on overdue parts, repairs, and work orders




- Complete inspections for exchanges or customer requests
- Train new associates and provide ongoing support

Requirements:

- Strong commitment to customer-focused service
- Explicit written and verbal communication abilities
- Strong problem-solving and analytical skills
- Exceptional organizational skills for service files
- Professional collaboration with colleagues and customers

Bring organized service coordination, customer advocacy, and training support to Leon’s full-time Dartmouth customer service team.

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📌 Customer Service Associate Dartmouth
🏢 Leon's Furniture
📍 Dartmouth