Manage inbound and outbound customer communication as a BDC Service Receptionist in Edmonton, scheduling appointments and answering dealership inquiries. This part-time role is an immediate hire.

Mercedes-Benz Heritage Valley, part of AutoCanada, is seeking a Service Receptionist for its customer-focused dealership. The position centers on call handling, service appointment scheduling, general inquiries, customer connections, and follow-up communication. Strong customer service, computer skills, and dealership understanding support daily performance.

Key Responsibilities:

- Handle inbound customer calls professionally
- Make outbound calls to schedule service appointments
- Address general sales and service inquiries
- Connect customers with appropriate departments or individuals
- Conduct follow-up calls for Service and Sales

Requirements:

- One year of customer service experience
- One year of call center experience
- Strong customer service and communication skills
- Valuable computer skills for data entry
- Automotive experience is an asset

Bring customer service, call center, computer, and dealership communication skills to the BDC team at Mercedes-Benz Heritage Valley.

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📌 BDC Customer Service Receptionist Edmonton
🏢 Kelleher Ford
📍 Edmonton