Bring personal lines expertise and client service skills to an in-office insurance brokerage team in North York. Use EPIC and carrier portals daily.

This Personal Lines Customer Service Representative role suits professionals with brokerage experience and a RIBO license. You will support an impressive book of business through policy processing, coverage guidance, and responsive communication. The position focuses on serving clients and underwriters across personal lines insurance needs.

Key Responsibilities:

• Prepare applications, endorsements, binders, and invoices through EPIC
• Process insurance documents using carrier portals
• Recommend additional coverages and assist with renewals
• Manage cancellations,
  
  
  
  policy changes, and renewal lists
• Respond to client and underwriter inquiries promptly

Requirements:

• Two to five years of personal lines brokerage experience
• Required RIBO license
• Understanding of personal lines underwriting and coverages
• Familiarity with EPIC or Compuquote is advantageous

Apply personal lines underwriting, EPIC, and client service expertise while supporting policyholders and underwriters in North York.