Support patient access at Capital Health through telephone management, appointment scheduling, registration, and skilled front-desk service for patients.

This Patient Access Receptionist Representative handles calls, appointments, patient charts, insurance information, and payments. The position supports outpatient tests, surgeries, follow-up visits, referrals, and pre-authorizations according to Capital Health policies. Accurate documentation and system work remain central to daily responsibilities.

Key Responsibilities:

- Answer multiple telephone lines and route patient calls appropriately
- Schedule, cancel, and confirm appointments, tests, and surgeries
- Greet patients and visitors while explaining privacy procedures




- Register patients and verify demographic and insurance information
- Collect payments and reconcile daily time-of-service batches

Requirements:

- High School diploma or equivalent
- One year healthcare receptionist, clerk, or customer service experience
- Familiarity with medical terminology, ICD-10, and CPT codes
- Excellent communication and interpersonal skills
- Proficient computer and basic Microsoft Office skills

Bring organized patient registration, scheduling, communication, and payment-processing skills to Capital Health’s patient access services.

#J-18808-Ljbffr

📌 Patient Access Receptionist Representative (Hamilton)
🏢 Capital Health (US)
📍 Hamilton