Manage established shipper accounts at Transam Carriers using customer service and transportation knowledge, with on-site or remote work in Vaughan, Ontario.

As an Account Manager, you will oversee existing customers for an asset-based cross-border carrier operating more than 140 trucks. The focus is retaining relationships while growing freight, lanes, volume, and rates. Success requires regular communication, practical problem-solving, and commercial awareness.

Key Responsibilities:

- Serve as primary contact for existing shipper accounts
- Build relationships through regular customer check-ins and reviews
- Resolve service issues with dispatch and update customers
- Identify new lanes, volume, and rate opportunities
- Manage rate reviews, renewals, and customer requirements

Requirements:

- Two or more years in account management or customer success
- Transportation or logistics experience preferred
- Calm, reliable, and service-minded customer approach
- Solid problem-solving and follow-through skills
- Comfort with numbers, rates, and margins; second language an asset

Apply customer relationship, logistics, and account growth skills while supporting Transam Carriers shippers from Vaughan.

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📌 Transportation Account Manager (Vaughan)
🏢 Transam Carriers
📍 Vaughan