Lead daily service at ONroute’s highway plazas while supporting employees, customer satisfaction, cash security, and safe operations across multiple brands.

As a Shift Supervisor, you support management by monitoring employee activities, coordinating breaks, and keeping business operations running smoothly. You model brand standards across Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, Recent York Fries, and ON Market. The position emphasizes customer-first service, food safety, workplace safety, training, and accountability.

Key Responsibilities:

- Monitor employee activities, productivity, responsibilities, and area operations
- Coordinate breaks and communicate significant issues to management
- Complete opening, daily, and closing procedures




- Handle cash securely and process voided transactions
- Resolve complaints and deliver customer-focused service

Requirements:

- Reliable transportation to plazas on Highways 400 and 401
- Previous restaurant, food service, retail, or customer service experience welcomed
- Ability to uphold company policies, standards, and procedures
- Commitment to teamwork, accountability, integrity, and community partnership
- Ability to follow food safety and health standards

Bring operational oversight, customer service, cash handling, and team support to ONroute’s busy highway plaza environment.

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📌 ONroute Shift Supervisor (Cambridge)
🏢 ONroute
📍 Cambridge