Lead Media Operations support remotely from Canada using WHATSOn, IBMS, SQL, and Oracle PL*SQL expertise. Guide application support analysts and resolve service issues.As an Associate Principal Engineer and Support Lead, you will oversee media operations application support. The work requires Media Genix WHATSOn, Operative IBMS, or comparable distribution and scheduling software experience. You will apply Windows, relational database, service desk, and ticket workflow knowledge. Nagarro’s Digital Product Engineering setting supports products and services across digital mediums.Key Responsibilities: Lead teams of Application Support AnalystsResolve IT tickets through service desk workflowsDocument processes using Power Point and VisioFacilitate communication and organizational activitiesApply strategic thinking to media operations supportRequirements: Minimum 10 years of experienceExperience with WHATSOn, IBMS, or scheduling platformsWorking knowledge of Windows operating environmentsCompetency in SQL and Oracle PL*SQLExperience with Service Now, Jira, or ticket softwareBring media scheduling, application support leadership, database, and service desk expertise to Nagarro’s remote Canada team.#J-18808-Ljbffr

📌 Associate Principal Media Operations Engineer (Winnipeg)
🏢 Nagarro
📍 Winnipeg